Terms of Use
Legal information & terms and conditions
These terms of use (together with the documents referred to in it) set out the terms on which you may make use of our website www.londonreal.tv (“our site”), whether as a visitor or registered user.
Please read these terms of use carefully before you start to use our site as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.
Other applicable terms
These terms of use refer to the following additional terms which also apply to your use of our site:
- Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate;
- Our Acceptable Use Policy, which sets out the permitted and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy; and
- Our Cookie Policy, which sets out information about the cookies on our site.
Information about us
www.londonreal.tv is a website operated by Longstem Limited, trading as London Real (“we”; “our”; “us”). We are registered in England and Wales under company number 08372039 and have our registered office atLondon Real, 30 Market Place, London, W1W 8AP.
Changes to these terms
We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we have made as they are binding on you.
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
By logging-in to our site you are also giving your explicit permission for us to correspond with your via email. You are free to Unsubscribe from any and all emails at any time.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site or use of or reliance on any content displayed on our site. We will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of- service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. We will not be liable for any loss or damage that may arise from your use of them.
Uploading content to our site
Whenever you make use of a feature that allows you to upload content to our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty.
Any content you upload to our site will be considered non-confidential and non- proprietary. You retain all of your ownership rights in your content, but you grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you licence to us are described in the next section.
We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our site do not necessarily represent our views or values.
Rights you licence
When you upload or post content to our site, you grant us a perpetual, worldwide, non- exclusive, royalty-free licence (with the right to sub-licence) to use, copy, reproduce, distribute, prepare derivative works of (including modifying and adapting), or display that user generated content in connection with our services and the promotion of our services and in any and all media and distribution methods. Such use may be made with no compensation paid to you with respect to the content that you submit, post, transmit or otherwise make available through our site.
Viruses
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
Applicable law
These terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
This acceptable use policy sets out the terms between you and us under which you may access our website www.londonreal.tv (“our site”). This acceptable use policy applies to all users of, and visitors to, our site.
Your use of our site means that you accept and agree to abide by all the policies in this acceptable use policy, which supplement our terms of website use.
www.londonreal.tv is operated by Longstem Limited trading as London Real (“we”; “our”; “us”). We are registered in England and Wales under company number 08372039 and have our registered office at London Real, 30 Market Place, London, W1W 8AP.
Prohibited uses
You may use our site only for lawful purposes. You may not use our site:
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see section below).
- To transmit any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.You also agree not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Refund requests
All products purchased through the Londonreal.tv and academy.londonreal.tv websites, including but not limited to Tribe, event tickets and Accelerator programs are final and are not refundable.
Deferrals
In the event that you have purchased an Accelerator course and are not able to start the course, it is possible to defer to another course at a more convenient time. Please contact customer services, providing:
- Your full name
- The course you have purchased
- The reason(s) why you are not able to start on the scheduled dates
We will contact you within two (2) working days with options for other courses you can take.
Interactive services
We provide interactive services on our site including, without limitation, blog functionality.
We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online.
Cancellation requests
If you wish to cancel a purchase, please refer to the specific instructions below:
- Tribe – please contact [email protected] clearly stating your reason for cancelling. The cancellation will be processed within two business days. Please note that any monthly membership payments which are due during this cancellation period will be charged against your supplied payment information.
- Accelerator online courses – If you are unable to complete the program you have purchased or otherwise wish to cancel, please refer to the terms below first before contacting us:
- Cancelling before the course has started – contact customer services stating your reason for wishing to cancel
- Cancelling within the first two weeks – contact customer services stating your reason for wishing to cancel
- Cancelling after week 2 – it is not possible to cancel your purchase of an accelerator course once the course has officially started.
Content standards
These content standards apply to any and all material which you contribute to our site (“contributions”), and to any interactive services associated with it.
The standards apply to each part of any contribution as well as to its whole. Contributions must:
- Be accurate (where they state facts).
- Be genuinely held (where they state opinions).
- Comply with applicable law in the UK and in any country from which they are posted.Contributions must not:
- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Promote violence.
- Promote discrimination based on race, sex, religion, nationality, disability, sexualorientation or age.
- Infringe any copyright, database right or trade mark of any other person.
- Be likely to deceive any person.
- Be made in breach of any legal duty owed to a third party, such as a contractual dutyor a duty of confidence.
- Promote any illegal activity.
- Be threatening, abuse or invade another’s privacy, or cause annoyance,inconvenience or needless anxiety.
- Be used to impersonate any person, or to misrepresent your identity or affiliationwith any person.
- Give the impression that they emanate from us, if this is not the case.Suspension and terminationWe will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.Failure to comply with this acceptable use policy constitutes a material breach of the terms of website use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
- Immediate, temporary or permanent withdrawal of your right to use our site.
- Immediate, temporary or permanent removal of any posting or material uploaded byyou to our site.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis(including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feelis necessary.We exclude liability for actions taken in response to breaches of this acceptable use policy.
Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The information contained on this Website and all the resources available through this website are for educational and informational purposes only.
User's personal responsibility
By using this Website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for download from this Website. You agree to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended on this Website.
No endorsements
From time to time, the Company will refer to other products, services, and/or experts. Any such reference is not intended as an endorsement or statement that the information provided by the other party is accurate. The Company provides this information as a reference for users. It is your responsibility to conduct your own investigation and make your own determination about any such product, services, and/or expert.
Earnings discalimer
As with any business, your results may vary and will be based on your individual capacity, business experience, expertise, and commitment. There are no guarantees concerning the level of success you may experience. There is no guarantee that you will make any income at all and you accept the risk that the earnings and income statements differ by individual.
The use of our information, products and services should be based on your own due diligence and you agree that the Company is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products, and services reviewed or advertised on this Website.
Competition Terms And Conditions
Introduction
London Real (londonreal.tv and its subdomains) are websites operated by Longstem Limited, (“we”; “our”; “us”). We are registered in England and Wales under company number 08372039 and have our registered office at Kemp House, 152-160 City Road, London EC1V 2NX.
These terms and conditions apply to the Free Prize Draw to Win Lunch With Brian Rose featured in any publications and online services that are organised by Longstem Limited (“Longstem”).
By attending the Free Prize Draw to Win Lunch With Brian Rose Zoom call on August 18, 2022 for the full duration, as well as entering your email address as part of the Zoom registration process, entrants accept these competition terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.
Longstem may cancel or amend any giveaway, competition information, or these terms and conditions without prior notice. Any changes will be posted either within the giveaway and competition information or these terms and conditions.
NO PURCHASE IS NECESSARY TO ENTER OR WIN
The Promoter (Longstem Ltd on behalf of the londonreal.tv) reserves the right to reject any entries for the competition for whatever reason.
By attending the Free Prize Draw to Win Lunch With Brian Rose Zoom call on August 18, 2022 you have granted the rights to Longstem, their agents, employees, licensees, and successors in interest (collectively, the “Released Party”) all ownership rights and the absolute and irrevocable right and permission to use or publish the survey data anonymised for the purposes of promotion. Competition entrants release the Released Party (and all persons acting under its permission or authority) from all claims for libel, slander, invasion of privacy, infringement of copyright or right of publicity, or any other claim related to this promotion.
Competition Entry
The competition is open to all residents of the United Kingdom, United States, Canada, Australia, New Zealand, France, Germany, Ireland, the Netherlands, Italy, Spain, Sweden, Norway, Bulgaria, Czech Republic, Slovenia, Slovakia, Luxembourg, Switzerland, Austria, Belgium and Portugal, Denmark, Abu Dhabi, Dubai, South Africa, Japan, China, Qatar, Saudi Arabia and Iceland.
The winner must be 18 years of age or older.
By entering the giveaway or competition entrants warrant that all information submitted by them is true, current, and complete.
There is no cash or alternative available.
The prize cannot be used in conjunction with any other offers, discounts or prizes.
The Promoter’s decisions regarding all promotional matters shall be final and binding and no correspondence will be entered into.
The Promoter’s decision is final and the Promoter will not enter into correspondence regarding the Competition result and/or Prize. Employees and members of their immediate families (including any live-in partner or household member) of any of the following may not enter:
- Longstem Limited;
- Subsidiaries of Longstem Limited;
- Companies sharing common directors with Longstem Limited;
- Any company involved in the organisation, management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries;
- Any company involved in any capacity in the sponsorship of a competition or competition prizes.
Longstem may ask for proof of age and in all competitions evidence to verify the identity of that entrant at any time, and may use any channels and methods available to carry out checks of any details provided. Entrants may only enter the competition in their own name.
Any limit on the number of entries a person or household may make will be clearly stated in the competition information. Entries received that exceed this limit will be invalid and will not be entered into the competition.
Entry to the competition and eligibility to win the prize is made by attending the Free Prize Draw to Win Lunch With Brian Rose Zoom call on August 18, 2022 for the full duration, as well as entering your email address as part of the Zoom registration process. Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at the sole discretion of Longstem.
Neither Longstem nor its servants, agents, nor any other party or organisation involved in the management, promotion, or administration of the competition or its entry routes or donation of prizes or their agents or subsidiaries involved in the competition will accept responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions (including but not limited to security functions by software used by Longstem or any third party), virus, bugs, or other causes outside its control.
In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of the entry or any answers given by entrants (if applicable), or the operation of any part of the competition, network or phone system, the decision of Longstem shall be final and no correspondence will be entered into.
Longstem will not be liable to reimburse expenses incurred in making an entry in any competition. Where Longstem decides in its sole discretion that an entrant is eligible for a refund, eligibility for refunds will be notified to relevant entrants.
Prizes
The winner of the competition will receive a free lunch for one person with Brian Rose (to the value of £250) in London at a mutually arranged date within the next twelve months, a London Real Studios Tour (complete with pictures in the leather chair which will be provided as part of the experience) and a one-hour mentoring session. The actual competition may differ at the time of the prize. The specifics of the prize shall be solely determined by Longstem. No cash or substitution shall be permitted except at Longstem’s discretion. The prize is not transferable. Acceptance of the prize constitutes permission for Longstem to use the winner’s name, likeness and entry for purposes of advertising and trade without further compensation, unless prohibited by law. Longstem reserves the right to select alternative winners in the event that these requirements are not met.
The winner shall be selected at random from all entries by the Promoter.
The Promoter takes no responsibility for any part of the Prize that is damaged, delayed or lost in transit.
The Prize shall be awarded to the person named in the entry.
The subjective assessment in the selection of winning entries will be judged by Longstem or as indicated in the competition information and, if required by law or regulation, an independent judge or a panel including one member who is independent of the competition’s Promoters and intermediaries.
Longstem will attempt to notify the winner within 7 days after the closing date, or as otherwise indicated in the competition information, and where time is of the essence for such a period as Longstem shall in its absolute discretion deem reasonable. He/she will be contacted on the email address provided when entering the competition.
The winner will have a specified fixed time period in which to claim his or her prize. If Longstem is unable to notify the winner, or if the winner fails to respond within the fixed time period as specified and/or provide an address for delivery of the prize, this may result in forfeiture of the prize and Longstem reserves the right to select an alternative winner in accordance with these terms and conditions and the competition information.
Longstem may in its sole discretion refuse to provide prizes, or seek its recovery, in the event of non-entitlement under these terms or an entrant’s breach of these terms, London Real (londonreal.tv) website terms of use, fraud, dishonesty, or other inappropriate or improper conduct including but not limited to the use of technology which enables an entrant to entry requirements.
Any entrant who enters or attempts to enter the Competition in a manner, which in Longstem’s determination is contrary to these terms and conditions or by its nature is unfair to other entrants may be removed from the Competition at Longstem’s sole discretion.
Longstem reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion, if it believes the Competition is not capable of being conducted as specified in these terms and conditions or in the event of a virus, computer bug or unauthorised human intervention or any other cause that is beyond the reasonable control of Longstem that could corrupt or affect the administration, security, impartiality, or normal course of the Competition.
Longstem reserves the right in its sole discretion to withhold delivery of the prize until such proof of eligibility and identity has been confirmed or if such proof is not produced on request or to disqualify the entrant from the competition.
In relation to all competitions, the first name and surname of the winner may be published by Longstem and entrants grant to londonreal.tv/defi a non-exclusive licence to use and publish their entry in any media for the purpose of announcing the winner.
Data Protection and Publicity
Longstem (or any third party nominated by London Real (londonreal.tv) may exercise its sole discretion to use the winner’s (and (if applicable) their companion’s) name, address, and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid.
Information, data and the caller line identity (“personal data”) which is provided by entrants when they enter will be held and used by Longstem and their suppliers and contractors in order to administer the competition. Entrants’ personal data may also be passed to their mobile phone network or to relevant regulatory bodies, the police or other authorities in the course of the investigation of any complaints or suspected unlawful activity or where requested by the phone provider in connection with the billing arrangements for the competition. Aggregate, non personal data may also be used for the purpose of undertaking market research or in facilitating reviews, developments and improvements to relevant services.
By submitting their personal details, the entrant agrees to Longstem processing those details in accordance with the purposes made known to the entrant at the time of collection and in accordance with London Real’s (londonreal.tv) privacy policy which can be viewed at https://londonreal.tv/privacy/ Any entrant who is entering the competition via e-mail may opt out of receiving any marketing communications from londonreal.tv/defi by unsubscribing in the usual way.
Longstem shall comply with all applicable requirements of the Data Protection Act 2018, the General Data Protection Regulation, any successor legislation or other applicable law.
Liability
Nothing in these terms and conditions shall exclude or limit Longstem’s liability for death or personal injury caused by their staff or supplier’s negligence or for fraud. Subject to this, Longstem cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting any prize.
Longstem is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the competition.
Longstem cannot promise that the services relating to the competition will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition.These services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of Longstem. Longstem will not be liable in the event that all or any part of the service relating to the competition is discontinued, modified or changed in any way.
In the event that any entrant does not, or is unable to, comply with and meet these terms and conditions and the competition information, Longstem shall be entitled at its sole discretion to disqualify such entrant, without any further liability to such entrant. In these circumstances, any prize(s) won by the entrant may be forfeited and Longstem Limited reserves the right to reclaim any prize(s) already distributed to the entrant. Any entrant must comply with any directions given to him or her by Longstem Limited including but not limited to any and all relevant laws, rules and applicable regulatory codes.
The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms and Conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.
Please note that calls may be recorded to ensure that competition entries are captured, for staff training and quality control purposes.
The Promoter of the competition is London Real (londonreal.tv), Kemp House, 152-160 City Road, London EC1V 2NX.
FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY
The information contained on this website and all the resources available through this website are for educational and informational purposes only.
These terms and conditions were last updated on August 15, 2022
